About dotcomecom.in

What is dotcomecom.in?

dotcomecom.in is an e-commerce platform offering a wide range of products at affordable prices, including clothing, footwear, accessories, electronics, and more. Our mission is to bring quality and value to customers all across India.

How do I get in touch with customer support?

You can email us at support@dotcomecom.in, call our helpline at +91-7003632171, or use the live chat feature available at the bottom-right corner of every page.

Products & Services

What products/services do you offer?

We offer fashion wear, footwear, accessories, gadgets, and lifestyle products. New collections are updated regularly on our website.

Can I request a custom solution for my business?

Yes! For bulk orders or custom business solutions, please contact sales@dotcomecom.in with your requirements, and we’ll get back to you within 24 hours.

Account & Payments

How do I create an account?

Click on the 'Sign Up' button at the top-right corner of the website, enter your details, and verify your email to get started.

What payment methods do you accept?

We accept all major debit/credit cards, UPI, net banking, and wallets. You can select your preferred method at checkout.

Shipping & Delivery

Do you ship internationally?

Currently, we only ship within India. However, international shipping will be introduced soon.

How long does delivery take?

Orders are processed within 1-2 business days and delivered within 5-7 business days depending on your location.

Returns & Refunds

What is your return policy?

We offer a 5-day easy return policy on eligible items. Customers can initiate a return request directly from the 'My Orders' section.

How do I request a refund?

Email refunds@dotcomecom.in with your order number and reason. Once approved, refunds are processed within 3-5 business days.

Technical Support

I’m having trouble logging in—what should I do?

Try resetting your password using the 'Forgot Password' link. If the issue persists, contact support@dotcomecom.in for assistance.

The site isn’t loading—any fixes?

Clear your browser’s cache and cookies, or try accessing the site from a different browser or device. If the problem continues, reach out to our support team.

Policies & Privacy

Is my personal information safe with you?

Yes, we use industry-standard encryption and follow strict privacy policies to ensure your data is safe. For more details, check our Privacy Policy page.

Can I delete my account?

Yes, you can request account deletion by emailing support@dotcomecom.in. Our team will guide you through the process.